PDF Digital Signature FAQ - Adobe Acrobat Green Check Questions

PDF Digital Signature FAQ

Get answers to common questions about PDF digital signatures, Adobe Acrobat green checkmark verification, and secure document authentication.

Contents:

  1. General Questions
  2. Digital Certificates
  3. Security & Compliance
  4. Adobe Acrobat Integration

General Questions

What are PDF digital signatures?

We provide enterprise-grade digital signatures for PDF documents that display the trusted green checkmark in Adobe Acrobat, proving document authenticity and integrity.

What does a PDF digital signature prove?

PDF digital signatures provide two critical proofs:

  • Document Integrity: The PDF hasn’t been altered since signing
  • Authenticity: The document came from the verified signer
  • Adobe Acrobat Verification: Displays the trusted green checkmark

Who needs PDF digital signatures?

Organizations requiring document authenticity verification:

  • Legal firms - contracts and agreements
  • Financial institutions - regulatory filings and statements
  • Healthcare - HIPAA-compliant documentation
  • Government contractors - compliance documentation
  • Enterprise businesses - B2B contracts and procurement

Digitally signed PDFs provide court-admissible proof of document authenticity. When disputes arise, the cryptographic signature serves as third-party verification, eliminating costly document authentication processes. The Adobe Acrobat green checkmark provides instant visual confirmation of validity.

Digital Certificates

Why use a custom digital certificate?

Custom certificates provide organizational identity verification:

  • Platform signatures prove document integrity (like DocuSign)
  • Custom certificates prove both integrity AND organizational authenticity
  • Adobe Acrobat recognition displays your organization name
  • Legal standing stronger evidence in disputes

How are digital certificates protected?

All certificates are secured using enterprise-grade protection:

  • Hardware Security Modules (HSM) - FIPS 140-3 Level 3 certified
  • Zero extraction policy - certificates cannot be removed from HSMs
  • Network isolation - signing systems separated from internet
  • Secure datacenters - physical and logical access controls

Understanding Levels of Attestation in Digital Signing

In legal contexts, attestation means verifying that a document is authentic, unaltered, and agreed upon. Digital signing allows for multiple levels of attestation — from basic proof of authorship to notarized, regulation-grade assurance.


1. Basic Digital Signature

Attestation Level: 🟡 Individual Intent + Document Integrity

A signer uses a personal or system-generated key. Confirms:

  • Who signed (if identity is known)
  • That the document hasn’t changed

Proof of agreement
Weak identity assurance without added verification


2. Trusted Signatures Platform Seal

Attestation Level: 🟢 Trusted Third-Party Seal + Integrity

A document sealed by Trusted Signatures includes:

  • A platform-generated signature
  • Tamper-evident seal
  • A verifiable timestamp

Ideal for: HR docs, internal policies, automated workflows
✅ Verified by PDF readers like Adobe
✅ Builds trust through consistent platform-level security


3. Timestamped Signature

Attestation Level: 🔵 Identity + Integrity + Time

Includes a cryptographic timestamp from a trusted authority (TSA):

  • Proves when the document was signed
  • Counters disputes over timing or forgery

Ideal for: IP filings, time-sensitive contracts, regulatory documents


4. Signing with a Customer-Named Certificate

Attestation Level: 🔴 Strong Organizational Identity + Intent

A document signed using a certificate issued to the customer’s organization:

  • Shows it was signed on behalf of a specific business
  • Identity validated through formal verification (e.g., business registration docs)

Ideal for: B2B contracts, procurement, vendor agreements
✅ Visible identity in the PDF signature
✅ Recognized by major software platforms


5. AATL / Qualified Signature

Attestation Level: 🔴🔴 Regulatory-Grade Identity + Trusted Root

Uses a certificate from a globally trusted authority (e.g., AATL, eIDAS):

  • Verified signer identity
  • Automatically trusted by systems like Adobe Acrobat

Ideal for: Legal filings, cross-border agreements, regulated industries
✅ Automatically shows “valid signature” in Adobe
✅ Maximum technical and legal recognition


6. Electronic Notarization (eNotary / RON)

Attestation Level: 🟣 Human Witness + Legal Record

Adds a notary’s seal and verification:

  • Identity verified via video or in person
  • Tamper-evident and often legally required

Ideal for: Wills, deeds, powers of attorney, real estate
✅ Human and legal validation
✅ Full audit trail and recording


Summary Table

MethodProves Who?Timestamp IncludedIdentity VerifiedBest For
Basic Digital SignatureMaybe a personOptionalLow-risk approvals
Trusted Signatures Platform SealTrusted Signatures✅ Trusted time✅ Platform-levelInternal docs, confirmations
Timestamped SignatureSigner or platform✅ TSA timestampDependsIP filings, compliance, contract timing
Customer-Named CertificateA specific business✅ Legal entityB2B contracts, compliance
AATL / Qualified SignatureVerified org/individual✅ Regulated IDRegulated industries, legal filings
eNotary / RONWitnessed by notary✅ NotarizedReal estate, wills, affidavits

Security & Compliance

What security standards do you meet?

  • FIPS 140-3 Level 3 Hardware Security Modules
  • ISO 27001 infrastructure
  • Adobe Acrobat trusted certificate authority
  • eIDAS European digital signature compliance

Are documents HIPAA compliant?

Yes. Your PDF documents never leave your servers - only SHA-256 hashes are transmitted for signing, ensuring complete privacy and HIPAA compliance.

Adobe Acrobat Integration

What is the Adobe Acrobat green checkmark?

The green checkmark (✅) appears in Adobe Acrobat when a PDF has a valid, trusted digital signature, providing instant visual verification of document authenticity.

Will my signatures work in other PDF viewers?

Yes. Our signatures comply with PDF standards and work in Adobe Acrobat, Foxit, and other major PDF viewers.

Success Story

How One Signed PDF Prevented a Six-Figure Lawsuit

In early 2025, a mid-sized cybersecurity consultancy — let’s call them Sentinel Shield — was closing a complex multi-year services contract with a financial services firm. The deal included custom tooling, strict SLAs, and aggressive penalties for non-performance. To avoid delays, the contract was signed electronically using Trusted Signatures, Sentinel Shield’s new digital signing provider.

Months into the project, the relationship soured. The financial firm claimed that Sentinel Shield had failed to meet a critical milestone and threatened legal action. The firm’s legal team argued that the final version of the contract — the one that would have clarified the milestone’s due date — had never been signed.

But Sentinel Shield’s operations lead, Claire, knew better. She pulled the original signed PDF from their internal archive. Thanks to Trusted Signatures, the document wasn’t just electronically signed — it was sealed. The signature included a timestamp, a cryptographically verifiable certificate chain, and a PAdES-compliant signature that Adobe Acrobat immediately recognized as valid and unaltered. The green checkmark told the whole story.

Better yet, the PDF had a visible signature block showing the exact time it had been sealed and signed — three days after the client’s proposed version. The cryptographic digest matched the SHA-256 hash stored in their system, proving that no one had tampered with the document.

When Claire presented this evidence in a preliminary mediation session, the financial firm’s general counsel reviewed the document and conceded: the milestone language had, in fact, been updated and acknowledged by both parties. No litigation followed. The firms settled the dispute internally.

Savings? Well over $100,000 in legal fees and months of distraction. The hero? A single green checkmark in Adobe Acrobat. The enabler? Trusted Signatures’ enterprise-grade PDF digital signatures.